Services & Support
At Trimble we know that simply purchasing technology won’t transform your operations, this is just the start of your journey. We see ourselves as an extension to your team and aim to provide you with world class support. We offer a full featured Customer Community that will enable you to enter and view support cases, provide access to our education materials, product information and release notes as well as allow you to participate in discussion topics with our Trimble experts and other customers.
As you implement your solution into your business, our team will support you by sharing best practice and steering a tailored approach to suit your needs. We’ll work in partnership with you to follow our proven implementation methodology that includes optimizing system configuration, training your team and project managing from start to finish.
We offer a range of web services and integration tools that allow the seamless sharing of data across your organization, allowing a single point of access for all your field service information. Depending on your business needs, our Professional Services Team can help you integrate disparate systems.
Solution training is available in various forms, from online to on-premise sessions. Trimble Field Service Management offers self-paced eLearning courses so that you can quickly get up to speed with your solutions. Alternatively you can join a virtual instructor-led training session or request a tailored training session for just your team.